Legal
Privacy Policy
Last updated: February 2026
1. Who We Are
Kaenosys Technologies is a web development studio based in Visakhapatnam, Andhra Pradesh, India. We build custom websites, web applications, and digital systems for businesses.
Contact: hello@kaenosys.com · +91 93925 96648
2. What Data We Collect
Contact form submissions: Name, email address, phone number, and project details you voluntarily provide when filling out our contact form.
Analytics data (via Google Tag Manager): Page views, session duration, geographic region, device type, and referral sources. This data is aggregated and anonymous — it does not identify you personally.
WhatsApp conversations: If you contact us via WhatsApp, your messages and phone number are processed through WhatsApp (Meta) under their privacy policy.
3. How We Use Your Data
We use collected data only to:
- Respond to your project enquiries
- Understand which pages and content are most useful (analytics)
- Improve our website and service offerings
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Cookies
We use cookies through Google Tag Manager (GTM) for analytics purposes only. Specifically:
- Google Analytics cookies (_ga, _gid): Track aggregate site usage. Anonymous. Expire after 2 years / 24 hours respectively.
- GTM container cookie: Manages which tags load. Session-based.
You can accept or decline cookie usage via the consent banner shown on your first visit. If you decline, no analytics cookies are set. Your choice is saved in your browser's localStorage under the key kaenosys_cookie_consent.
You can withdraw consent at any time by clearing your browser's localStorage or using your browser's cookie management settings.
5. Data Retention
Contact form data is retained only as long as required to address your enquiry, typically no longer than 12 months. Analytics data is retained for 14 months in Google Analytics, in line with the default retention setting.
6. Your Rights (Indian IT Act 2000 & DPDP Act 2023)
Under applicable Indian law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for data processing at any time
To exercise any of these rights, email us at hello@kaenosys.com. We will respond within 30 days.
7. Third-Party Services
Our website uses the following third-party services, each with their own privacy policies:
- Google Tag Manager / Google Analytics (analytics)
- WhatsApp / Meta (optional communication channel)
8. Changes to This Policy
We may update this policy occasionally. Material changes will be reflected in the "Last updated" date above. Continued use of the website after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related questions or requests:
Email: hello@kaenosys.com
Phone: +91 93925 96648
Address: Visakhapatnam, Andhra Pradesh – 530001, India